How to use the chat box
In this guide, you'll learn how to use the chat box to find answers to many of your most common questions.
How to use the Showable chat box
- Access the chat box in the lower right corner of your screen while using Showable.
- The chat box has two sections: Answers and Ask.
- The Answers section provides a fast and easy way to search our help center without leaving Showable. Simply enter your question in the field on bottom that says "What can we help you with?"
- The Ask section provides direct access to our support staff. If we are online at that moment, you'll see a "Chat with us" option. Whether or not we are online, you can always send us an email directly from the "Ask" section.
- If you want to send an email to our support staff without using the chat box, feel free to send your questions to firstname.lastname@example.org.